Vice President, Revenue Cycle Management

Vice President of Revenue Cycle Management

Summary:  We are seeking an experienced and strategic Vice President of Revenue Cycle with deep expertise in dental operations to lead and optimize our end-to-end revenue cycle functions. This executive will be responsible for driving financial performance, strengthening reimbursement processes, improving collections, and ensuring compliance across all dental locations. The Vice President of Revenue Cycle Management reports to Chief Financial Officer and brings strong dental revenue cycle experience, multi-site leadership capabilities, and a data-driven approach to improving operational efficiency and profitability.

This is a remote position and we are seeking candidates in the Pacific and Mountain time zones.

Pay Range: $120,000-$150,000/year (Based on experience)

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need.  CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. 

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

Revenue Cycle Leadership

• Oversee the full dental revenue cycle including eligibility, treatment planning, insurance verification, coding, billing, claims submission, payment posting, A/R management, and collections.

• Develop and implement strategic initiatives to increase net collections, reduce denials, and improve cash flow.

• Establish KPIs and dashboards to monitor performance, identify trends, and drive accountability.

Operational Excellence

• Standardize revenue cycle processes across all practices to ensure consistency and scalability.

• Partner with Operations and Clinical leadership to optimize case acceptance, treatment planning accuracy, and front-office workflows.

• Implement best practices to reduce aging A/R and improve first-pass claim acceptance rates.

Team Leadership & Development

• Lead, mentor, and develop revenue cycle, billing, and centralized support teams.

• Build high-performing teams with clear performance expectations and accountability measures.

• Foster a culture of continuous improvement and collaboration.

Compliance & Risk Management

• Ensure compliance with dental billing regulations, payer contracts, Medicaid, and commercial insurance requirements.

• Oversee internal audits and ensure proper documentation and coding accuracy.

• Mitigate financial risk through proactive monitoring and process controls.

Strategic & Financial Partnership

• Collaborate with Finance, Accounting, Credentialing, IT, and Operations teams to align revenue cycle strategy with company growth objectives.

• Support budgeting, forecasting, and revenue modeling efforts.

• Participate in executive planning, expansion strategy, and acquisition integration (if applicable).

Education and/or Experience: 

• Minimum 7–10+ years of progressive leadership experience in revenue cycle management within the dental industry (required)

• Multi-site dental or DSO experience strongly preferred

• Deep knowledge of dental coding, payer guidelines, Medicaid, PPOs, and insurance reimbursement models

• Proven track record of improving collections, reducing A/R, and increasing operational efficiency

• Strong analytical skills with experience using revenue reporting tools and KPIs

• Executive-level communication and leadership skills

• Bachelor’s degree required in Healthcare Administration, Business, Accounting, Finance or related field